Who to contact

If you are a public housing resident and have a question, please send us an email at  tenantinquiries@bchousing.org   Other contact information is available in the following locations:

BC Housing residents can sign up to receive information about tenant services by email by clicking here .

Public Housing Advisory Council
The Public Housing Advisory Council represents tenants in developments managed by BC Housing. Council members are volunteers elected by other tenants. The council works with BC Housing to enhance the well-being of public housing communities. You can email the council at phac@bchousing.org

If you are dissatisfied with BC Housing’s service and have not been able to resolve an issue, you may complain to the BC Ombudsman by clicking the link provided above.

The BC Non-Profit Housing Association (BCNPHA) was set up in 1993 to give a unified voice to the non-profit housing sector. BCNPHA takes the lead in representing the interests of the non-profit housing societies to government and the public.

The Co-operative Housing Federation of BC (CHF BC) is an association of housing co-ops in British Columbia. CHF BC represents co-op housing to the government and public, and shares skills and information within the co-op housing sector.

The Residential Tenancy Office provides landlords and tenants with information and dispute resolution services. For more information, visit the website by clicking on the link provided above.

The Residential Tenancy Act spells out the rights and responsibilities of landlords and tenants in British Columbia. For more information, visit the website by clicking on the link provided above.

The Tenant Resource and Advisory Centre (TRAC) is a community-based coalition of groups and individuals working for B.C.'s one million tenants.