Operations manages BC Housing’s public housing stock and provides technical, administrative and financial support to over 650 non-profit and co-operative housing partners. As part of this support, Operations maintains The Housing Registry , a centralized applicant database, on behalf various non-profit and co-operative housing partners.

Operations staff manages the application process for prospective tenants and administers a variety of programs for tenants in BC Housing-managed developments.

The branch oversees five Regional Offices around British Columbia and administers group homes on behalf of several ministries. It is also responsible for overseeing BC Housing’s commitment to Emergency Social Services in British Columbia.

Corporate Services

The Corporate Services branch includes finance, information technology, research and corporate planning, purchasing, legal services, office services and records management. These services provide financial and administrative management to support BC Housing programs and services.

Corporate Services is also responsible for Freedom of Information / Protection of Privacy and Ombudsman requests. If you have a Freedom of Information/Protection of Privacy inquiry or Ombudsman complaint, you can contact FOIPP@bchousing.org .

Development Services

BC Housing is responsible for ensuring that supply of subsidized housing increases to meet the demand of those in greatest need. This process is facilitated by Development Services who is responsible for implementing provincial and joint provincial/federal subsidized housing supply programs. Examples of these housing supply programs include Independent Living BC , Provincial Homelessness Initiative , and Community Partnership Initiatives .

Human Resources

The Human Resources branch is responsible for recruiting and hiring new employees, labour negotiations, compensation/benefits administration, organizational development and performance management.

Human Resources provides support to BC Housing employees and ensures that they are in the best position possible to help the organization achieve its objectives. The branch ensures that BC Housing staff work in a safe environment and have access to opportunities for individual growth and learning. It creates and manages programs that attract, motivate, engage and retain employees.

Corporate Communications
Corporate Communications is responsible for developing and managing internal and external communication strategies to strengthen BC Housing as a progressive and responsive organization.

The branch manages external communications activities including issues management, media relations, housing program announcements, and government, stakeholder and community relations. Corporate Communication staff coordinates participation in private and non-profit housing events and conferences, and groundbreaking and opening ceremonies for new housing developments.

In addition, Corporate Communications is responsible for BC Housing’s website, the online employee newsletter, and a range of corporate publications.

Asset Strategies

The Asset Strategies Branch is responsible for developing and implementing a province-wide strategy and business model for the redevelopment, improvement and sustainability of the social housing stock.

Asset Strategies oversees major repairs, renovation, capital improvement and energy retrofit projects on social housing such as the repairs to the Single Room Occupancy hotels . The branch also develops construction and energy efficiency strategies and standards used in the development of subsidized housing.

For more information

BC Housing: Our Development Services and Operations Teams